Director, Sales & Operations


Plano, TX, USA

Employment Type:


Job Description:

Calling all coffee loving, entrepreneurial, self-motivated, sales and operations experts: we are seeking a seasoned Director, Sales & Operations to be a partner to the founder and to lead our daily operations and sales initiatives for our wholesale and retail channels. This is an exciting leadership opportunity in our start-up company for a problem-solving, energetic and adaptable individual to help shape our future and to be impactful. You will be communicative, reliable, results-focused, and adopt a very hands-on approach to do whatever is needed to achieve results. You have the ability to execute tactical objectives utilizing data-driven KPIs, while understanding how to align with overall strategy and goals.


  • Oversee, coordinate and grow the sales activities and initiatives
  • Develop and enhance relationships with customers and other key stakeholders
  • Maintain, evolve and deliver on a core set of critical metrics for sales performance, providing visibility and actionable insights.
  • Plan roasting and purchasing schedule
  • Supervise the coffee roaster(s), ensuring production is efficient and supports sales demands
  • Identify and recommend new coffee varieties and marketing opportunities
  • Report on team and individual performance
  • Develop and execute innovative sales strategies
  • Manage the facilities, ensuring operations are conducted safely and effectively
  • Prepare and present weekly status reports for owner
  • Other duties as assigned

Qualifications and Requirements:

  • Must love all things coffee
  • Excellent communication (verbal and written) and interpersonal skills
  • Ability to partner, collaborate, and influence
  • Must be able to work independently and with minimal supervision
  • Follow all company Safety and Good Manufacturing Practices (GMP’s)
  • Demonstrable experience of success in sales leadership role
  • 3+ years’ experience as a supervisor or manager
  • Familiarity with CRM platforms
  • Advanced experience with Microsoft Excel and very comfortable with computers
  • Strong leadership qualities
  • Unassisted lifting of very heavy items
  • Ability to build rapport with clients
  • Texas Food Safety Manager certification preferred
  • Bachelor degree preferred

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.